jilbd Terms and Conditions

These Terms and Conditions (hereinafter "Terms") form a legal agreement between the jilbd platform and the user (hereinafter "Member" or "you"). By using the jilbd website (https://jilbd.cam) and any related services, you automatically agree to these Terms.

jilbd operates an online entertainment and betting platform for users in Bangladesh. Our platform offers casino games, sports betting, live casino, slots and many other forms of entertainment.

These Terms have been prepared in Bengali and must be read together with our Privacy Policy, Responsible Gaming Policy and other applicable policies.

The following conditions must be met to create an account and use services on the jilbd platform:

• You must be 21 years of age or older. This platform is open only to those aged 21 and above.
• You must be of sound mind and have legal capacity.
• All information provided at the time of registration must be true, accurate and complete.
• Each person may open only one account.
• You must operate the account in your own name and for yourself.

2.1 Account Verification

jilbd may request verified identity documents at any time, such as a National ID Card (NID), passport or other government-approved identification. If correct information is not provided or verification fails, we reserve the right to suspend or close the account.

Maintaining the security of your jilbd account is entirely your responsibility. Please follow the guidelines below:

• Use a strong password made up of a combination of letters, numbers and special characters.
• Never share your login credentials (username and password) with anyone else.
• Log out of your account at the end of each session, especially on shared devices.
• Contact us immediately if you notice any suspicious activity or unauthorized access.

jilbd is not responsible for any loss resulting from unauthorized use of your account. All activity carried out using your login credentials will be considered your own.

All financial transactions on jilbd are conducted in Bangladeshi Taka (BDT / ৳). Detailed terms for deposits and withdrawals are given below:

4.1 Deposit Terms

• Deposits must be made only from a payment account registered in your own name.
• Depositing using a third-party account is strictly prohibited.
• Each deposit must be a minimum of ৳500.

4.2 Withdrawal Terms

• The account must be fully verified before a withdrawal can be made.
• If an active bonus is ongoing, the withdrawal process may be delayed.
• jilbd may request additional documents to verify a withdrawal if needed.
• The standard processing time for withdrawals is 15 minutes to 2 hours.

jilbd offers various bonuses and promotional offers, which apply under specific conditions. Please read the general terms below carefully before accepting any bonus offer:

5.1 Welcome Bonus

• New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000.
• A minimum deposit of ৳500 is required to receive this bonus.
• A 20x wagering requirement must be met before the bonus can be withdrawn.
• The welcome bonus applies only once per member.

5.2 General Bonus Rules

• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is met.
• In cases of bonus abuse or fraud, the bonus and related winnings may be cancelled.
• Claiming bonuses using multiple accounts is strictly prohibited.
• jilbd reserves the right to modify, suspend or cancel any promotion at any time.
• Each promotion may have its own specific terms, which will be stated in the offer details.

Members in the jilbd VIP Program can advance to higher tiers based on their activity. Weekly cashback benefits are available according to VIP tier:

VIP tier is determined based on a member's overall activity and engagement on the platform. Consistent participation is required to move from a lower tier to a higher one. jilbd reserves the right to modify the terms of VIP benefits.

The following activities are strictly prohibited on the jilbd platform. Violating these prohibitions may result in permanent account closure and forfeiture of balance:

• Operating more than one account or registering under multiple identities.
• Using bots, automated software or artificial intelligence to play or place bets.
• Using fraudulent tactics to take advantage of bonus promotions.
• Deliberately exploiting technical vulnerabilities or bugs in the platform.
• Operating an account on behalf of or for other members.
• Conducting money laundering or any other illegal financial activity.
• Making deposits using a third-party payment account or credit card.
• Attempting cyber attacks or hacking against the platform.

All content, designs, graphics, software, logos and other elements displayed on the jilbd platform are protected under the intellectual property rights of jilbd or its licensors.

• Republishing, distributing or commercially using any of our content without permission is prohibited.
• The jilbd trademark, logo or brand identity may not be used without permission.
• Game software is covered by the intellectual property rights of the respective providers.

Limited use of the platform for personal, non-commercial purposes is permitted. However, written permission from us is required for any commercial use.

Protecting your personal data is one of jilbd's highest priorities. We keep your information secure using SSL encryption and advanced security methods.

Details on how your information is collected, used and protected can be found on our Privacy Policy page. Agreeing to these Terms also means you have accepted our Privacy Policy.

• Your personal data is not sold to third parties.
• Information is not shared with anyone other than the relevant authorities, except where legally required.
• All transactions are conducted through encrypted channels.

jilbd makes every effort to operate a safe and reliable platform. However, jilbd's liability is limited in the following situations:

• For any loss caused by technical issues, server downtime or loss of internet connection.
• For loss resulting from a compromise of your account security, if caused by your own negligence.
• For any errors in the software of third-party game providers.
• For loss arising from unavoidable circumstances or force majeure (such as natural disasters or cyber attacks).

In any situation, jilbd's total liability will not exceed the amount you deposited during the relevant period.

jilbd is firmly committed to responsible gambling. We believe that entertainment should always be enjoyed in a controlled and responsible manner.

This platform is for those aged 21 and above only. It is members' responsibility to prevent access by minors.

• Play within your financial limits — never bet more than you can afford.
• Treat gaming as entertainment, not as a source of income.
• If you have a problem, contact our 24/7 live chat support.
• Request self-exclusion or a deposit limit if needed.

Visit our Responsible Gaming page for detailed information, tools and support on responsible gaming.

12.1 Changes to Terms

jilbd reserves the right to change, amend, or update these terms at any time. For significant changes, a notice will be sent to the registered email address or posted on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms.

12.2 Right to Close an Account

jilbd reserves the right to suspend or close an account in the following circumstances:

• Violation of these terms or our other policies.
• Suspicion of fraudulent or illegal activity.
• Failure to verify identity or providing false information.
• Extended period of inactivity.

12.3 Termination by the Member

You may request to close your account at any time by contacting us. All pending withdrawals must be processed before the account is closed. Any portion subject to unfulfilled bonus conditions will not be withdrawable.

Any dispute between jilbd and a member will first be addressed through our customer support team in a friendly manner.

• In case of a dispute, please contact us first via 24/7 live chat.
• If the matter is not resolved through live chat, please email us in writing at [email protected].
• We will endeavour to provide a written response within 7 business days of receiving your complaint.

The applicable laws of Bangladesh will govern any legal dispute arising from these terms.

If you have any questions or queries about these terms and conditions, please contact our support team. Our Bengali-speaking support team is ready to assist you 7 days a week, 24 hours a day.

• Live Chat: Get instant 24/7 support through our live chat.
• Email: [email protected]

For more details, you can visit our About Us and FAQ pages.